Everything worth knowing before you work with us — how it works, what's protected, and how quickly we respond.
Questions
Businesses
Why should my company book through Resort Access Club?
Because your team spends less and gets more. Hotel blocks built around trade shows and conferences tend to run overpriced and cramped. Resort Access Club places your people in spacious, amenity-rich resort residences — often just minutes from the convention floor — for a fraction of the nightly hotel rate.
Which businesses benefit most from working with you?
Any organization that regularly sends people out for conventions, trade shows, retreats, or longer assignments. Whether you're a small firm trimming lodging costs or a large company that wants its staff more comfortable on the road, Resort Access Club delivers upscale resort stays that cost less than a hotel and make the whole trip feel far less like work.
Questions
Owners
How are you able to offer guarantees?
We're selective about where we partner. We only take on properties in the destinations our corporate clients already travel to, so we're never listing a week and hoping it rents — we're matching inventory we already know is in demand. That's what lets us stand behind our results.
What would cause my weeks NOT to get rented?
Almost always, a missed reply. Every time we bring you a rental offer it needs your response, because your bonus weeks stay in your name and we can't accept an offer on your behalf. Owners who answer promptly keep their weeks moving.
As an owner, am I protected?
Completely. Every rental we arrange with our corporate clients is locked in through a legally binding DocuSign agreement. From the very first week you partner with Resort Access Club, your ownership and your income are protected in writing.
If there are damages, am I responsible?
No. The resort's guest certificate transfers all liability from you to the renter. Once a corporate guest checks in under that certificate, they carry full responsibility for the unit — so any damage or issue falls on them, not you. You take part with genuine peace of mind.
Questions
Getaways
How many weeks can I activate to rent?
Between four and six. Four is the minimum to make it worthwhile, and six is the ceiling — anything beyond that is treated as commercial activity and becomes taxable, so we cap it there to keep you well clear of that line.
Why do I pay to activate my getaway weeks?
That upfront activation covers the lowest available rate — the "rack rate" your exchange company charges to release banked time. These aren't weeks you own outright; they're deeply discounted weeks offered to owners who want to put them to use. Paying it is what lets us open your banked time to corporate clients who are already asking for the inventory.
Questions
Us
What makes you different from everyone else?
We operate as a full-service management agency, not a listing site. We handle every part of putting your ownership to work — right down to renting out unused points. Just tell us how many points you'd like to move and we take care of the rest.
Are rentals only available to businesses?
Yes — by design. We connect vacation property owners exclusively with vetted business clients. Keeping rentals strictly corporate is how we stay in control of the process and actually deliver on the guarantees we make.
Still have a question?
A dedicated representative replies to every inquiry within 24 hours.